Getting started
You bought a 3Dsimo Kit2 or got it as a gift and you are not sure how to start. Never mind, not everyone is technically gifted. Here you will find videos explaining how to master working with the 3Dsimo Kit2 step by step.
Trouble shooting
We strive for a great product but once you discover some small problem we will post a video with its solution as soon as possible here.
FAQ
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What is 3Dsimo Kit?
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3Dsimo Kit is world’s first fully Open Source multi-material 3D pen assembly kit.
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What makes 3Dsimo Kit special?
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3Dsimo Kit is special thanks to its Open Source software, circuit board and 3D models. Any owner of 3Dsimo Kit can customize it to suit his needs. Also, 3Dsimo Kit is special because of its teaching capability. Assembling 3Dsimo Kit teaches not only which parts is 3D pen made of, but also how exactly it works. The whole device is controlled by microcomputer based on Arduino Nano.
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Do I have to own 3D printer to reach the full potential of 3Dsimo Kit?
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3Dsimo Kit is 3D pen assembly kit that is fully functional out of the box. To enjoy all the functionality of 3Dsimo Kit, 3D printer is not necessary.
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What filaments are compatible with 3Dsimo Kit?
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3Dsimo Kit is compatible with all 1,75mm 3D printing filaments currently available on the market. If the diameter of filament is not correct, using such filament might lead to destruction of the device.
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Is 3Dsimo Kit a toy safe for children?
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3Dsimo Kit is NOT a toy, some parts of 3Dsimo Kit can reach up to 280°C (536°F) and children should not operate 3Dsimo Kit without adult supervision. 3Dsimo Kit assembly set also includes small parts which can be inhaled or swallowed, children should NOT assemble 3Dsimo Kit without adult supervision.
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Where can I find data for customization of 3Dsimo Kit?
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All updates, 3D models and tutorials are available here: https://github.com/3dsimo/3dsimo_kit
And in Support section of 3Dsimo Inc. website. -
How is 3Dsimo Kit powered?
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3Dsimo Kit package includes USB cable, which can be connected to USB port on PC or to adapter, such as smartphone power adapter. Some power adapters and USB ports do not have enough power to properly power 3Dsimo Kit.
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What does 3Dsimo Kit package include?
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3Dsimo Kit package includes User’s manual, all parts necessary for 3Dsimo Kit to be fully assembled and USB cable. Filament is not part of the package.
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How do I get in touch with technical (customer) support?
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In case of any questions, please contact our Technical support: support@3dsimo.com
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What about warranty?
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3Dsimo Kit parts are covered by 2 year warranty.
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